Processing Time
- Commission builds are processed after the design is confirmed and the deposit is received.
- We will tell you the expected completion window before work begins.
- If the build changes, we will update the timeline before moving forward.
Logistics
Shipping Info
We build to order, then ship with the same attention we use in the forge. Here is how timelines, tracking, and delivery expectations work.
Delivery Regions
- We ship within the United States and to select international destinations where legal.
- Adult signature or age verification may be required depending on the carrier.
- If a destination has restrictions, we will let you know before shipping.
Tracking & Customs
- Tracking details are shared after the package leaves the shop.
- Customs review or import duties are the customer’s responsibility where applicable.
- If a shipment needs attention, we will work through it with you.